Monthly Basic Salary: Market related, NegotiableOur client based in Secunda is seeking a Branch Manager to join their team. The ideal candidate would be responsible for directing all operational aspects including Debtors/Creditors, Health and Safety, Gas Rentals, Rental Hire, Stores and Stock Management, Customer Service, Human Resources Administration, Payroll, and Administration.Job Purpose:Skills Development - Providing training, coaching, development, and motivation for personnel through HR.Accounting duties - Developing forecasts, financial objectives, and business plans.Providing complete and appropriate solutions for every customer in order to boost tip-line revenue growth, customer acquisition levels, and profitability.Key Performance Areas:Sales and Branch TargetsManagingOperationsHuman ResourceFinanceLogisticsGeneral ManagementSales and Branch Targets:Conduct daily targets to set the selling pace for the monthBrand AwarenessInteract with customers on a regular basis to ensure satisfaction and gain useful feedbackResolving customer problems as neededMerchandising and training of various retail outlets set up to display and sell our productsWeekly:Oversee Sales Budgets and Targets per staff member – discuss with staffWeekly sales and operational meetings – feedback, motivate, strategize, marketing brainstorm sessions, weekly or monthly special incentives, new productsKPI's monitorStay abreast of competing markets and provide reports on market movement and penetration.Assess local market conditions and identify current and prospective sales opportunities.Demonstrating and presenting the working of a product and its features, when required.Monthly:Organize marketing and networking events for staff promoting the presence and reputation of both the branch and companyYearly/Annually:Develop and implement a sales plan for the branchBriefing employees on current sales, goals promotions, and other relevant informationOrganizing marketing activities and events for the branchBudget of the Branch – oversees budget reports, preparation of budgets and analysis of budgetsPersonal liaison to Blue Chip Customers / Quoting on Bigger Tenders and/or lower GP Margin quotes / Acquiring new Customers / Promoting healthy and honest business relationships.Promote and support local business, growing the business network, getting involved with the Community and Charity.Meet goals and metrics.Network to improve the presence and reputation of the branch and company.Assessing market conditions and identifying opportunitiesDrafting forecasts and business plansPresenting, promoting, and selling products using solutions to existing and prospective customers.Focus sales efforts by studying existing and potential volume of dealers.Needs analysis for existing and potential customers to meet their needs.Submit quotations to customers based on the price lists with relevant product literature.Managing:Managing budgets, allocating branch funds, and defining financial objectivesManages and supervises department employees, responsible for day-to-day supervision and leadershipKeeping ALL areas of the business running optimally.Direct all operational aspects including distribution operations, customer service, Human Resources, administration, and sales.Operations:Ensure latest Supplier price lists are updated and shared with the Sales forceStock in Transit reports, and stock discrepanciesEnsure stock levels are adequate and within sales parameters – only stocking top 250 productsCreating specials on redundant stock to reduce stock daysImprove / Maintain Back Orders – feedback on stock not receivedStock checking, bins not allocated, Buy-Out maintenanceManage, Maintenance and direction on all departments to perform at peak performanceHuman Resources:Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs.Address customer and employee satisfaction issues promptly.Adhere to high ethical standards, and comply with all regulations/applicable laws.Recruiting, vetting, interviewing, and hiring new employees.Develop, maintain and optimize staff performance.Finance:Verify and audit GP marginsRental Hire – identify and improve key problem areasDevelop forecasts, financial objectives, and business plansManage budget and allocate funds appropriately within expenses budget.Logistics:Vehicles – ensure weekly vehicle inspections lists are done and handed inVehicle services – ensure that all vehicles are roadworthy, clean, and have valid license.Other:Building – checks that all equipment and premises are up to business standards and maintainedAny other job-related tasks as required from your Manager, Director or Financial ManagerSafety:Apply Health and Safety Standards and RegulationsCheck that all Safety licenses are updated and valid.Skills and Attributes:Grade 12Tertiary Qualification will be advantageousMinimum 8 – 10 years experience in a similar roleSufficient knowledge of modern management techniques and best practicesAbility to meet sales targets and production goalsExcellent organizational skillsLeadership and human resources management skillsExcellent selling, communication, and negotiation skillsPerson must always be positive.Please note that only shortlisted candidates will be contacted.
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