Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Location: Johannesburg, ZA
Branch ManagerPurpose of the JobThe Station manager will have the ability and vision of the business to set up effective long-term strategies and direction that successfully navigates business through competitive landscapes. This includes significant development of new clients to sell our logistics and supply chain services, as well as building strong long-term customer relations. Duties and responsibilities include formulating policies, identifying and managing new and existing customers, overseeing daily operations including general sales and sales forecasting, planning the use of materials and staff, and responsibility for the general health and safety standards of the station.
Job DescriptionBuild station's sales pipelines and long-term customer relationships to foster revenue generation and growth opportunities.Support, review and approve the sales strategies for each business and lead sales projects or initiatives.Develop and implement product marketing strategies including advertising campaigns and sales promotions.Participate in building the company's reputation in the industry.Efficiently manage projects and resources in a way that ensures this is achieved on schedule.Have professional knowledge of all the company's products and have the ability to demonstrate the end use.Manage staff in compliance with Company policies, regulations, and laws; prepare work schedule and assign duties accordingly.Review sales activity reports and other performance data to measure productivity and goal achievement for use in executing required actions in cost reduction and program improvements.Establish and implement departmental policies, goals, objectives, and procedures in harmony with Company policies, laws and/or regulations.Direct and coordinate the company's financial and budget activities to fund operations, increase efficiency and deliver on agreed-upon financial goals.Determine services to be sold and assist in setting prices and credit terms based on forecasts of customer demand.Lead a team of station Heads in team formation and account allocation.Help in defining training, coaching, and monitoring activities for the station.Develop and maintain organizational capability and participate in the talent management process.Strong oversight of a succession planning program to support station objectives.Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the Company goals and objectives.Network with peer groups and other internal affiliates to roll out best proven practices, as relevant.Oversee the development of sales strategy: value proposition, market segmentation, strategy and differentiation, market insight, brand strategy and industry trends, white space opportunities and ensure that this is aligned to the corporate goals leading to shareholder value creation to ensure achievement of station's target and goals.Job Responsibilities - Experience and EducationBachelor's degree in business administration, supply chain management, or any other field.Proficiency in MS Office (Excel, Word, PowerPoint, and Outlook).10+ years of experience in sales of international freight forwarding services.Strong customer focus and analytical skills.Additional Requirements Proven track record of attaining organizational and personal objectives – Results Oriented.Strong Business Acumen and Industry Knowledge.Strong Work ethic and Customer Centric mindset.Proven track record in improvements in forecasting, sales force sizing, and dashboard implementation.Excellent communication skills: Outgoing, positive, engaging in conversation and willing to give up your free time to interact with the public. This requires the skill of public speaking and the ability to speak comfortably in front of a group.Strong problem-solving and strategic thinking skills.Proficient in working with global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented.Adaptable, strong team player with outstanding communication skills and ability to work with all functional areas (Cross Functional Relationship Management).Strong Negotiation Skills, incorporating various strategies and desired outcomes.Ability to influence all customers (both internal and external) on issues that impact the business.Proficiency in the usage of Microsoft Office and other tools to deliver key accountabilities.
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