Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Branch Manager positions reporting to the Regional Manager to be based at their Waterfall Office. This position is for the Cleaning Division.
Must possess a relevant Operations Management Degree/National Diploma;
Minimum of 3 years' experience in the industry;
Ability to work effectively as part of a team;
Must be able to work under pressure;
Good communication and report writing skills;
Pay attention to detail;
Basic knowledge of the Health and Safety Act of 1993.
Good analytical, problem solving, customer service skills;
Computer Literate;
Must be detail oriented with excellent organisational skills;Ability to work independently, handle multiple tasks and meet deadlines;Effective verbal and written communication skills.
Duties & Responsibilities Driving the Operations strategy daily;
Strict control of margins and costs;
Building and maintaining excellent Customer Relationships;
Setting and maintaining quality standards;
Manage assets, machinery and equipment;
Implement, maintain and enforce policies and procedures;
Meet goals and manage budget;
Develop forecasts, financial objectives and business plans;
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities;
Address customer and employee satisfaction issues promptly;
Share knowledge with other branches on effective practices, competitive intelligence, business opportunities and needs;
Adhere to high ethical standards, and comply with all regulations/applicable laws;
Ability to implement, maintain and enforce policies and procedures;
Adhere to company policy and procedures and Servest Group values.
Policy
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
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