Branch Controller

Job DescriptionTo manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences.Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers.Measure and ensure compliance to Branch Audit and process requirements to mitigate risk.Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.Prevent wastage and identify process improvements to contain and reduce costs.Job DetailsApplication Closing Date: 02/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.

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