Job DescriptionTo manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences.
Drive and monitor operations and migration to enable the branch to achieve maximum operational effectiveness and influence effective digitisation of customers.Measure and ensure compliance to branch audit and process requirements to mitigate risk.Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.Prevent wastage and identify process improvements to contain and reduce costs.Job DetailsApplication Closing Date: 02/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsFirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa.
The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo, DirectAxis and MotoVantage. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services. The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group.
The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses.
The group's purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful volunteering programmes which also allow employees to adopt and support causes close to their hearts.
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