Boutique Manager

Key Responsibilities: - Manage the overall performance of the boutique shops, including sales, inventory, and customer service - Develop and implement sales strategies to drive revenue and meet sales targets - Train and mentor sales associates on product knowledge, customer service, and sales techniques - Monitor inventory levels and work with suppliers to ensure timely restocking of products - Create visually appealing displays and maintain the overall presentation of the boutique - Handle customer inquiries and complaints in a professional and timely manner - Collaborate with other departments to promote special events and promotions - Prepare and analyze sales reports to identify trends and make recommendations for improvement - Manage staffing schedules and ensure adequate coverage for all shifts - Conduct performance evaluations and provide ongoing training and development for the boutique team - Adhere to company policies and procedures, as well as health and safety regulations Qualifications: - Minimum of 3 years of experience in a retail management role, preferably in a luxury or boutique setting - Proven track record of meeting and exceeding sales targets - Strong leadership skills and the ability to motivate and develop a team - Excellent communication and customer service skills - Detail-oriented with strong organizational and time management abilities - Proficient in Microsoft Office and experience with inventory management systems - Flexibility to work evenings, weekends, and holidays as needed - Fluent in English, additional languages are a plus