VACANCY NOTICEPOSITION: Bookseller (195 Hour contract)REPORTING TO: Store ManagerSTORE: Shop G44&45 Howard Centre Cape Town, Western CapeOur philosophy is to provide our customers with choice and value.Bargain Books is one of the biggest book retailers in South Africa, with 87 stores and growing rapidly. We are the winner for best bookseller of the year 2019, 2018, 2017, 2014, 2013 and 2011.We believe in hard work and entrepreneurial thinking within a dynamic, sales and service orientated environment. We aim to provide our customers with superior service and value for money through our passion for books and people.Purpose of the job:As a bookseller, you will receive and unpack stock, categorize books, and merchandise stock for the customer. You will also focus on customer service, ensuring the customer receives excellent service by addressing their needs. You will build your book knowledge daily to foster strong relationships with customers and drive sales.Main ResponsibilitiesCustomer Service – Offer assistance to every customer entering the store with a friendly and positive attitude.Housekeeping – Keep the store clean and tidy.Merchandising – Ensure all window displays and in-store displays are attractive, eye-catching, and changed every two weeks. Check that bestsellers are in stock and on display.Stock Management – Assist the manager in measuring and controlling shrinkage.Security – Be alert and aware of non-shoppers/shoplifters.Book Knowledge – Continuously build your knowledge of the books in the store.Sales and Upselling – Build relationships with potential customers, upsell and cross-sell, push promotions, and recommend substitute and alternative books and unique products.Sourcing and Ordering – Source and order books for customers using the lookup systems at your disposal.Admin and Control – Handle cash up, credit card checks, wage payout, shortage reports, supplier payout, attendance register, email communication, gift vouchers, etc.Qualifications required for this role:We are looking for an energetic and well-presented salesperson who is physically strong and healthy. You need a minimum of a matric and preferably have experience in retail or a sales environment. You could be starting out in your career and have a marketing qualification, a degree in English literature, Communications, Journalism, or other qualifications that will benefit your career in a bookstore. You will gain people skills, be empowered with knowledge, and be exposed to merchandising, promotions, sales techniques, the publishing industry, authors, etc., which will set you up for your future career.The successful applicant will have the following attributes:Fully bilingualNeat and well-presentedAbove average communication skillsPositive and friendly attitudeKnowledge of books and willingness to learnSales skillsHigh level of computer literacyPhysically strong and fitAbility to work well under pressureGood follow-through and commitmentAbility to work well with a team with commitment and supportPrepared to work long hours and alternate weekends.Benefits:Book DiscountIncentivised targetsGroup Retirement AnnuityMedical InsuranceEmployee Birthday GiftApplications and CVs should be addressed to Nicole Judd, Recruiter – ****** "PINELANDS 195 HOUR CONTRACT BOOKSELLER" stated in the subject heading.Closing date: 10 January 2024NB: Only successful candidates will be interviewed. If you have not heard from us after the closing date, please regard your application as unsuccessful.Preference will be given to candidates who will add to the diversity of our organisation.
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