Bookings And Ticket Dispatch

This position requires a proactive and organized individual to handle client interactions, manage service requests, and coordinate with internal teams and external vendors.
Key responsibilities include:Client Handling: Answering calls, assisting walk-ins, and addressing inquiries.Bookings & Ticket Management: Managing on-demand and post-sale tickets, assigning technicians, and ensuring timely updates and resolutions.Communication: Coordinating with clients and departments on booking updates.3rd Party Coordination: Liaising with vendors, managing job cards, and ensuring accurate documentation.The role emphasizes exceptional customer service, efficient task management, and effective communication.