About the job Senior HR Business PartnerSenior HR Business Partner MinimumRequirements: Matric (Grade 12)Bachelors degree in Human Resources, Business Administration, or a related field(required).Minimum of 8-10 years of experience in HR, with at least 5 years in a senior HRBP roleor similar position.Proven experience in leading HR teams and managing large-scale HR projects.Experience in the supply chain, logistics, or a related industry is preferred.Training in leadership development, change management, and HR analytics.Responsibilities: Strategic HR LeadershipCollaborate with the HR Executive and business leaders to develop and execute HR strategies that align with business goals.Focus on enhancing customer service delivery and customer centricity.Team ManagementLead and mentor a team of HRBPs, HR Admin, and HR Practitioners.Ensure professional development and alignment with business priorities.Change ManagementDrive and manage organizational change initiatives, particularly those related to customer service improvement.Ensure smooth transitions and minimal disruption to business operations.Talent ManagementOversee talent acquisition, development, and retention strategies.Build a high-performing workforce capable of delivering superior customer service.Employee RelationsManage complex employee relations issues.Ensure compliance with labor laws and foster a positive work environment.HR AnalyticsUtilize HR metrics and data to inform decision-making and improve HR processes.Contribute to better business outcomes.HR Policy DevelopmentDevelop, implement, and maintain HR policies and procedures.Support the company's strategic objectives and ensure legal compliance.Stakeholder ManagementBuild strong relationships with key stakeholders across the business.Act as a trusted advisor on all HR matters.
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