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Purpose of the Role: Reporting to the Lead Analyst, as a member of DGC's Business Intelligence (BI) department, this role provides information and analysis to the company that is timely, accurate, reliable and relevant. Our information is utilised across the entire business from front facing customer services representatives through to executives.
Our data originates from multiple external sources, and in the role of BI Analyst you will be key in determine how this information is warehoused and processed into meaningful information. Ongoing analysis and evaluation of results is a daily function and so all information systems are designed to provide ease of access, to be extracted on a self-service basis by all users.
This role requires a motivated, energetic, inquisitive and highly numerate person, possessing a genuine love of numbers and the value that can be derived from interrogating them.
Duties include, but not limited to: Integration of new data sources into company databases so that it can be easily consumed, analyzed and included in relevant reports.Integration of data into relevant workflow processes, with the specific aim of continuously improving what DGC does and how we do it.Continually searching for new and useful ways to obtain, integrate and analyze data that is relevant to the company's business modelEducation of report end-users so as to ensure a maximum spread of expertise around the company and promote "self-help" solutioning.Conceptualizing, defining and delivering new reports, as well as improving existing ones.Analysis of data from various sources in order to ensure that the business acts proactively on the information at its disposal.Obtaining, manipulating and analyzing business data to derive experience assumptions.Use statistical techniques to identify trends and derive patterns and insights embedded in the dataHypothesizing, testing and comparing projected outcomes of scenarios for the growth of existing business and / or the development of new markets and / or changes to existing business rules.Highlighting potentially unprofitable scenarios in order to determine remedial action where possible.Monitoring of subsequent actual outcomes relative to model assumptions in order to determine likelihood of goal achievement (particularly in respect of new markets) and / or need for changes in tactics and strategy.Work with Product Managers and Product Owners in executing project plans or analytical tasks within assigned schedule and timeline.T-SQL Scripting and development on both new and existing functionsTroubleshoot and resolve server, database and data issuesMaintenance and monitoring of SQL environmentProvide debugging assistance to development staff with DBMSCommunicate findings and recommendations to both technical and non-technical stakeholders in a clear and concise mannerStay abreast of and advocate for industry best practices with regard to data analysis, data stewardship and data visualization This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives. 2-3 year's hands-on experience with of relational databases such as MySQL, T-SQL, etc.2-3 year's hands-on experience with reporting tools such as MS-Reporting Services (SSRS), PowerBI, Tableau, etc.1-2 years' experience in data analysis and implementation of modelsUndergraduate degree (or substantial progress towards one) with majors in math / stats / economics / engineering / actuarial science / operations research or similar. Alternatively, at least 3-years' work experience in a data analysis role will be considered.Highly Proficient in excel (pivot tables, graphs, ability to pull in data from other sources, formulas, functions) or other statistical/analytical toolsExperience with, data mining and statistical software such as R, Python, etc. will be a strong plusAbility to clean, manage, manipulate and use numerical dataA relevant post-graduate degree will be a strong plus. Person Specifications: Accountability and ExecutionResilient Collaborative RelationshipsTime managementProblem SolvingAdaptability / Flexibility How to Apply: All applications need to be submitted via Workday
Please ensure you have attached an updated copy of your CV and a motivation letter supporting your application.
Note this role is based in Cape Town, South Africa. *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow! About UsDGC is looking for the best talent in the galaxy! Are you an innovative go-getter? Positive? Enthusiastic? Insanely flexible? Willing to roll up your sleeves and get your hands dirty? Are you able to conjure up creative solutions to complex problems? Are you tough, resilient and able to perform well in an exceptionally high-pressured and competitive environment, made more challenging by shifting deadlines and priorities? Can you spin straw into gold?
If so, you'll fit right in! You'll be warmly welcomed by a strong, agile, adaptable and talented team who embody the whole being greater than the sum of its parts. We get knocked down, we get up again. As many times as it takes. We're aiming for the stars and are seeking brave souls with a pioneering spirit and impeccable work ethic to join us for the ride and have fun along the way. Passengers need not apply.
Level-up and be part of the DGC Team. We give our people the opportunity, the technology and the voice to actively make a difference: smash deliverables, crush goals, shoot at the moon and take over the world.
If you think you can play a part in taking us to the stratosphere, reach out and join us! We'd love to have you on board. DGC supports its talent through its progressive benefits, wellness and a culture of professional progress.
Interested in a role, but not ready to apply? Get in touch – we'd love to hear from you.
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