Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.We have an amazing opportunity for 3 X Betting Clerk to be based in Dukwahs. Do you think you have what it takes to be our newest Purple Star?The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.With Hollywoodbets You Will:Innovate and create as part of a like-minded, authentic Team eager to achieve goals.Embrace challenges and the thrill of working in a vibrant and fast-paced industry.Grow with our development plans and culture that allows you to further your career.You Bring1-2 years in Gaming IndustryA Bonus To Have:Diploma/Degree.Valid Driver's License.What You'll Do For The Brand:Branch GrowthEnsure betting boards are updated timeously.Updating of memos, card changes, results and scratchings which occur throughout the day.Be knowledgeable on all betting rules, odds and pay-outs.Inform the Team Leaders/ Betting Manager when laying large bets that do not require confirmation.Sales AdministrationManage cash within the branch according to defined processes and minimize risks of theft/fraud.Be alert to emerging attempts to defraud the company.Cash ManagementEnsure accurate float amounts at the beginning of the shift for end-of-day balancing.Conduct interim checks with the team leader on duty.Address all cash shortages immediately, with shortages less than R250.00 paid back on the same day.Declare and correctly record all shortages and overs.Branch AppearanceEnsure that the branch is always neat and tidy according to Hollywood standards.Maintain workstations in good working condition.Comply with all procedures to prevent losses and promptly report any equipment issues.Customer ServiceProvide excellent customer service by being friendly, helpful, and courteous at all times.Proactively address customer complaints and ensure positive feedback.Build strong relationships with regular customers.Create a customer-centric culture within the branch.ComplianceAdhere to the company's internal control policies and code of ethics.Ensure correct uniform is worn while on duty.Understand the rules regarding taking bets while on duty.ValuesActively promote the Hollywood values.Lead by example for other team members.What You'll Bring To The Team:Good understanding of betting procedures and types.Strong business acumen and financial management skills.Excellent people management skills.Customer service experience.Ability to identify, analyse, organise, and solve problems.Attention to detail.Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
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