Betting Clerk (Racing, Soccer, LN, Betgames) – Malvern
Hollywoodbets
Durban, KwaZulu-Natal
Permanent
Closing Date 19 December 2024Job Details Division: Hollywoodbets
Business Unit: Other Roles
Minimum experience: Entry Level
Company primary industry: Gambling and Casinos
Job functional area: Other
Job Description Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.
We have an amazing opportunity for a Betting Clerk. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer service and compliance.
With Hollywoodbets You Will: Innovate and create as part of a like-minded, authentic Team eager to achieve goals.Embrace challenges and the thrill of working in a vibrant and fast-paced industry.Grow with our development plans and culture that allows you to further your career.You Bring: 1-2 years' experience in the Gaming industry.
A Bonus To Have: Valid driver's licenseRelated Diploma/DegreeMatricWhat You'll Do For The Brand: Branch Growth Ensure betting boards are updated timeously.Updating of memos, card changes, results and scratchings which occur throughout the day.Be knowledgeable on all betting rules, odds and pay-outs.Inform Team Leaders/ Betting Manager when laying large bets that do not require confirmation.Sales Administration Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.Be alert to emerging attempts to defraud the company.Cash Management Ensure accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.Interim checks must be done within the course of the day with the team leader on duty.Ensure all cash shortages are dealt with immediately, shortages less than R250.00 must be paid back into the Hollywood taking on the same day by the team member.Ensure all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.Branch Appearance Ensure that the branch is always neat and tidy according to Hollywood standards.Ensure that work stations are well maintained and in good working condition.Comply with all procedures to prevent losses to the company and promptly advise branch/senior team leaders of any problems/malfunctions.Customer Service Provide good customer service by being friendly, helpful, polite and courteous at all times.Pro-actively address customer complaints and ensure that customers are given positive feedback.Build strong relationships with regular customers.Create a customer-centric culture within the branch and drive the philosophy of "service with a smile" at all times.Compliance Adhere to company's internal control policies.Comply with the code of ethics and escalate fraudulent activities.Ensure team members are dressed in their correct Hollywood uniform when on duty.Credit bets are not allowed to be taken by any team member.Team members on duty are not allowed to take bets wearing Hollywood uniform.Team members are allowed to take bets as customers when off duty and not in their Hollywood uniform.Team members are not allowed to be behind the terminal counters when off duty.Team members on duty are not allowed to utilize the Limited pay-out machine.Values Actively promote the Hollywood values and lead by example.
What You'll Bring To The Team: Demonstrate good analytical skills.Strong computer skills.Demonstrate creative skills.Strong sense of accountability.Ability to work under pressure and meet deadlines.Excellent attention to detail.Effective planning skills to meet deadlines.So, are you ready to level up, learn, and perform at your best? Apply now! Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
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