Job Description - Bell Attendant (HOT0B3KK) Work LocationsCanopy by Hilton Cape Town Longkloof c/o Kloof Street & Park Road Garden Cape Town 8001
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing? As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely, friendly and efficient mannerOrganize and store luggage, as needed, according to guidelinesAssist in the maintenance, appearance and functionality of equipment What are we looking for? Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and communication skillsAbility to work flexible hoursAbility to work under pressureAbility to work on own and as part of a teamCommitment to respond to Guest requests and deliver high levels of serviceExcellent grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience as a Bell personPrevious experience working within a hotel What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
JobGuest Services, Operations, and Front Office
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