The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front-runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.
An exciting opportunity exists for a Barista at CIRO in Bryanston. Line Manager: National Customer Services Manager
Job Specification: Key Performance Areas: Greet (walk to guest) and serve every PERSON that enters through the coffee Bar / reception area – especially guest reporting to reception.Keep a vibey, light and coffee passionate atmosphere at all timesOnce a customer enters the coffee bar area, you must turn and make eye contact and greet the customer by requesting the drink order. Never turn back to customer.Always have all equipment ready for service.Ensure that all beverages are ALWAYS served according to the specified method for each drink.Ensure that equipment is checked and maintained on weekly basis.Smoothie and juice machines are cleaned and maintained on weekly basis.Keep the guest counter free of dirty cups/cloths/trays/sugar sachets etc. at all times.Wipe the guest counter.Keep the guest coffee shop tables clean at all times.Keep the beverage preparation counter clean at all times.No dirty crockery in the washing basin for longer than 5 minutesReplenish the crockery and cutlery within half an hourEnsure the floors are free of large waste items (paper/sugar sachets/stirrers).Clean out the dustbin twice a day – if necessaryNo clutter from the technician team mayProduct and Equipment control Ensure that sufficient product is available in the coffee Bar at all timeOrder timeously for product to arrive – Coffee Bar should never be out of productTake Equipment and Product stock every day at 15:30Record Keeping Keep record of all product orders – system to be implemented for Coffee BarKeep record of every drink served in the Coffee Bar
Qualifications and Experience: MatricPrevious work experience as Barista or similar roleHands-on experience with brewing equipmentCompetencies: Understanding othersBeing composedAttention to detailsStaying composedMaintaining productivityBe self-assuredRecovering from setbacks
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