Banqueting Manager

Key Responsibilities: Event Coordination: Plan, organize, and oversee all banquet events including weddings, conferences, and private functions. Staff Management: Recruit, train, supervise, and schedule banquet staff to ensure excellent service delivery. Operations Oversight: Monitor banquet set-up, service, and breakdown to ensure smooth operations. Customer Relations: Interact with clients to understand their event requirements and ensure their expectations are met or exceeded. Budget Management: Monitor banquet expenses and prepare cost estimates for events, ensuring profitability. Quality Control: Maintain high standards of food and beverage quality, presentation, and service. Inventory and Supplies: Manage inventory levels of banquet supplies, equipment, and linens. Health and Safety: Ensure compliance with health, safety, and sanitation regulations in banquet operations. Reporting: Prepare reports on banquet sales, expenses, and performance metrics for management review. Continuous Improvement: Implement improvements to enhance banquet operations and guest satisfaction. Requirements: Experience: Proven experience as a Banqueting Manager or similar role in a luxury hotel or lodge setting, preferably with experience in organizing events. Education: Degree or diploma in Hospitality Management or related field is preferred. Leadership Skills: Strong leadership and organizational abilities to manage a diverse team and coordinate multiple events simultaneously. Communication: Excellent interpersonal and communication skills to liaise effectively with clients, staff, and management. Detail-Oriented: Attention to detail in planning, execution, and quality control. Flexibility: Ability to work irregular hours, including evenings, weekends, and holidays, as required by the demands of the role. Problem-Solving: Strong problem-solving skills to address issues that may arise during events promptly. Knowledge: Familiarity with banquet operations, food and beverage service, and event planning principles. Computer Skills: Proficiency in MS Office and banquet management software.