A leading player in the tech industry, specializing in delivering cutting-edge AWS solutions, are looking for a dynamic individual to join as an AWS Sales Operations Manager. You must be passionate about driving operational efficiency and have a knack for fostering high-performance teams. 5+ Years of experience managing operations teams, preferably within the IT industry. Strong relationship-building skills with customers, partners, and internal stakeholders. Exceptional interpersonal and communication skills. Proficient in project management, multitasking, and decision-making. Experience in planning and budgeting. Track record of automating and improving operations. Cloud (AWS) experience is very beneficial. Type: Permanent Area: Remote in South Africa (SA Candidates only) Salary: R50 000 pm Key Responsibilities: Ensure the effective and efficient operations of the AWS Sales and pre-sales teams. Provide strategic and managerial support to drive the growth of the AWS business through automated, efficient, and continuous improvement in operations. Approve all incentives, commissions, etc., within the department. Manage, train, and motivate the operations teams to excel in their roles. Foster a culture of growth and high performance within the teams, emphasizing exceptional focus on internal and external stakeholders and customers. Communicate targets and KPIs clearly to the team and ensure understanding. Monitor and report on the team's performance against targets. Assist the AWS Sales Manager & AWS Pre-sales Manager with their requirements, customer queries, and act as a liaison between teams. Identify areas for operational efficiency and performance gain. Support the teams in expanding and growing the number of opportunities. Ensure projects are running according to budget and timelines. Ensure timely response to all new opportunities. Attend customer and partner events to represent the company and lead post-event meetings/follow-ups. Maintain and strengthen relationships with customers and partners during events. Facilitate customer meetings to address their requirements effectively. Make decisions regarding resource allocation for campaigns and internal projects as needed. Implement and control departmental plans and budgets. Provide regular progress updates to the Management Committee. Requirements: Driven by operational efficiency and meeting business goals. 5+ Years of experience managing operations teams, preferably within the IT industry. Cloud experience is advantageous. Strong relationship-building skills with customers, partners, and internal stakeholders. Exceptional interpersonal and communication skills. Proficient in project management, multitasking, and decision-making. Experience in planning and budgeting. Track record of automating and improving operations.
#J-18808-Ljbffr
