Av Field Service Technician (Telecommunications)

AV Field Service Technician (Telecommunications)Location: Pretoria
Salary: 18000
Our client in the Telecommunications industry is looking for an AV Field Service Technician responsible for attending to all calls logged by clients by providing remote/telephonic support. The AV Field Service Technician must also conduct site visits and resolve any issues that arise as part of the client's Service Level Agreement.
Key ResponsibilitiesResponding to calls logged by clientsProviding remote/telephonic supportScheduling site visits within a client's Service Level Agreement Mean-Time-To-Respond timeResolving an issue within a client's Service Level Agreement Mean-Time-To-Repair timeUnderstanding each client's Service Level Agreement contract and adhering to the required serviceScheduling and completing preventative maintenance, including compiling full maintenance reports after work is completedAdvanced fault-findingComprehensive knowledge of wiring, cable termination, and best practice standardsVideo Conferencing and Audio-Visual Equipment ConfigurationPreparing properly before attending to a siteLiaising with suppliers and senior staff to resolve issuesDoing installations when no Field Service work is requiredBeing available to work overtime when requiredBeing available to travel for work when requiredBeing on stand-by when requiredCompleting training when not attending to a clientRequirementsSenior Certificate EssentialA minimum of 2-4 years audio visual experienceStrong knowledge of Audio-Visual systemsAMX, Crestron, and Clear One qualification a strong advantageMust have valid Driver's licenseSend your CV and latest pay slip to ****** ATripleA Recruitment and Temps
Website: www.aaaa.co.za Posted on: 2024-02-14

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