Assupol Is Recruiting For A Clerk: Quality Assurance

Assupol is Recruiting for a Clerk: Quality AssuranceAssupol is currently holding a vacant post for a Clerk: Quality Assurance.
The position is based in Menlyn Park, Gauteng.Key Responsibilities:Listen to calls and provide management information.Conduct daily/weekly/monthly quality report audits.Listen to non-sales calls and achieve set targets.AIMS notes monitoring.Lead and enquiry box management.Call recording retrievals.Provide feedback to management on findings.Identify risks and communicate them to management.Identify training needs and communicate that to management.Perform investigations and ad-hoc projects.Non-advice or intermediary services.Reporting:Contribute to monthly/weekly quality reporting.Requirements:Formal Education: MatricTechnical/Legal Certification:Relevant Qualification as per the FSB Board Notice – an advantage.Regulatory Examination Level 1: Representatives (RE5) – an advantage.Closing date: OngoingLocation: Menlyn Park, GautengOpportunities for the young and unemployed youth in South Africa.
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