KEY RESPONSIBILITESProvide friendly, quick service at all times to all Dining personnel, ensuring that all checks are posted correctly by the waiters in Micros System Ensure personnel are not kept waiting unreasonably for service Complete knowledge of the beverage products present in the MSC Wine and Bar Lists and way to prepare it quickly and attractively according to Company specificationsApply all Wine cellar-related sanitation procedures and complianceIn cooperation with the Wine Keeper, performs daily self-inspection checks to ensure the Wine cellar and walk-in meets all sanitation requirements compliant with MSC Sanitation StandardsMaintain the wine cellar stocked to standards of par at all times, reporting any missing or excess items to the Wine KeeperPrepare daily for Beverage requisitions from the bottle store to the wine cellar according to MMS procedure and Company Standards, always using a trolleyReports daily to the Supervisor in charge any discrepancy (negative) in order to make inventory adjustments in MMSPeriodically inform the supervisor in regards of unavailable items and slow moving items to allow the Maitre d Hotel to address promptly the Management and Corporate Office Assist the Wine Keeper to rotate perishable beverages and beer, using the FIFO method Always use assigned measures and correct glasses if and when preparing beverages.
Ensure that soft drinks as well as fruit juices from prepaid packages are available in designated wine cellarAttend all management and training meetings as required and advised by the Maitre d HotelReport to the Wine Cellar all breakage, spoilage, or loss (due to negligence, rough seas or theft)Record all sales on the Micros/Fidelio or other cashless register and properly maintain Passenger checksEnsure that Guests leftover wines are kept safely and labelled accordinglyMake random spot checks of glasses for traces of contamination, take dirty items to be re-washedTake part in any special pre-arrival cleaning and sanitation duties as per scheduleQUALIFICATIONS Fluent in oral and written English.
More EU languages are an advantage.High School graduation certificateMinimum one years experience in 4/5 restaurant, hotel or resortComputer SkillsOrganized and tidy personGood interpersonal skills, positive attitude and willingness to learnPassionate about hospitality and customer service drivenCruise industry experience is a plusDOCUMENTS REQUIREDValid South African PassportPolice Clearance