ASST BRANCH MANAGER (RETAIL) R15K - R25K salary package The Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
BRANCH RETAIL HOURS The branch is open Monday to Saturday Monday - Friday: 08h00 - 17h00 Saturday: 08h30 - 13h00 ROLE AND RESPONSIBILITIES Plan and direct the day-to-day activities of the branch.
Ensure excellent customer satisfaction at all times.
Seek ways to better promote the store, the product offerings, and service within the store.
Develop and maintain the store's attractiveness, presentability, and cleanliness.
Ensure the branch is always adequately staffed by: Initiating hiring in a timely manner when staff leave or when seasonality demands it.
Developing an appropriate scheduling plan for staff.
Supervise and assist staff (there are currently 10 staff) in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, and branch administration, ensuring that all staff are adequately trained to carry out their respective roles.
Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.
Ensure product display in store is in line with merchandising guidelines.
Implement and maintain a strong system of inventory management, focusing on: Adequate inventory levels of appropriate products in conjunction with procurement.
Implementing stock counts in line with group direction.
Ensuring ordering is done accurately and in a timely manner.
Maintaining contact with suppliers to ensure maximum efficiency in the purchasing process.
Minimizing shrinkages and write-offs.
Meeting product range GP% targets by ensuring correct pricing and accurate capturing of receipts.
Ensure branch administration is operating effectively and in line with company SOPs.
Safeguard the company assets within the branch.
Ensure the store always remains clean and presentable.
Personnel management, including selective HR duties.
QUALIFICATIONS AND EDUCATION REQUIREMENTS Matric certificate Intermediate knowledge of Microsoft Office programs, specifically Outlook and Excel Good level of skill in retail ERP programs 5-7 years retail management experience PREFERRED SKILLS Strong management and coaching skills Strong organizational and planning skills Strong interpersonal skills Good sales and customer service orientation Good communication skills Proactive by nature High level of integrity and honesty Desired Skills: Management skills Coaching skills Interpersonal skills Organizational skills Planning skills Sales ability Budgeting Desired Work Experience: 5 to 10 years in retail Desired Qualification Level: Grade 12 / Matric Employer & Job Benefits: Basic salary plus commission and incentives Job Type: Full-time Pay: R15,000.00 - R25,000.00 per month Ability to commute/relocate: Bellville, Western Cape: Reliably commute or planning to relocate before starting work (Required) #J-18808-Ljbffr