Associate Registrar, Student Advising and Engagement (TERM - 20 Months ) Date Posted: 10/22/2024
Req ID: 40314
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)
Description: About us: The Faculty of Information at the University of Toronto is a research-led Faculty, educating the next generation of leaders in information scholarship and the information professions. Our researchers and graduates are recognized for their innovation, experimentation, human-centred perspectives and commitment to community.
The Faculty, which will celebrate its centenary in 2028, has built on its heritage strengths in libraries, archives and museums to incorporate scientific and technological expertise from engineering, computer science, and other disciplines.
A top tier school, the Faculty of Information is consistently ranked in the top five Library and Information Management graduate programs by the QS world university rankings.
More background about the Faculty can be found on its website (ischool.utoronto.ca).
Your opportunity: The Faculty of Information currently offers a Bachelor of Information (BI), Master of Information (MI), Master of Museum Studies (MMSt), combined degree's (CDP) as well as a PhD program. MI Students specialize in Archives and Records Management, Culture and Technology, Critical Information Policy, Human-Centred Data Science Information Systems and Design, Knowledge Management and Information Management, Library and Information Sciences, or User Experience Design.
The Registrarial and Student Services team is the student-facing administrative unit that consists of Recruitment and Admissions, Records and Enrolment, Registrarial Financial and Advising Services. Reporting to the Assistant Dean, Registrarial and Student Services, the Associate Registrar Student Advising and Engagement ("Associate Registrar"), provides counselling and guidance to approximately 1100 undergraduate and graduate students in various programs. The Associate Registrar provides graduate and undergraduate academic advising, interpreting academic regulations including program and degree requirements, and advising students on program and/or course requirements.
The Associate Registrar's other major areas of responsibility are Student Experience, Academic Integrity, Petitions & Appeals, Graduating Students, and Communications.
Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success.Assessing petitions and/or appeals and determining which claim(s) can be resolved immediately and which requires committee review.Interpreting academic regulations, program and degree requirements.Advising students on program and/or course requirements by probing and providing a range of options and possible consequences.Developing and implementing student retention plans that support strategic objectives.Liaising with students and faculty to coordinate program activities.Facilitating educational workshops and seminars.Keeping well-informed on University programs, policies and procedures.Essential Qualifications: Bachelor's degree or acceptable equivalent combination of education and experience. Master's degree preferred.Minimum five years' experience in undergraduate and/or graduate student academic advising in a university setting.Experience advising undergraduate and graduate students on financial aid and award matters.Experience assessing petitions and/or appeals.Demonstrated experience in interpreting and applying complex academic policies and procedures.Experience in academic success programming; designing, delivering and evaluating student experience initiatives.Experience in facilitating partnerships with constituents from various institutional functional areas.Experience recruiting, training and mentoring student staff.Experience with evaluation and research tools, and demonstrated ability to analyze and synthesize data.Extensive knowledge and practical application of student development and learning theory.Strong computer skills including Microsoft Windows, Word, Excel; demonstrated knowledge and proficiency with a student information system.Demonstrated leadership skills; strong team player with an ability to take direction and initiative.Highly developed planning, organizational and analytical skills with a strong attention to detail.Superb interpersonal, listening, and communication skills for fostering student development and resolving conflict.Ability to work well and address challenges with diverse groups.Excellence in managing projects through effective setting of priorities; creative problem solving skills.Excellent judgment; strong reliability; ability to exercise tact, discretion and sensitivity to confidential matters.Strong customer service and student success orientation.Demonstrated ability to handle a heavy workload and meet deadlines.Ability to work overtime and evenings during peak times.To be successful in this role you will be: AdaptableApproachableDiplomaticOrganizedProactiveTeam player Closing Date: 11/04/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 15 -- $95,627. with an annual step progression to a maximum of $122,290.
Notes: Term position from date of hire to October 30, 2026.
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply.
Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community.
Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members.
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