Assistant Vice President It Service Delivery

Job title : Assistant Vice President IT Service Delivery Job Location : Western Cape, Cape Town Deadline : January 11, 2025 Quick Recommended Links Jobs by Location Job by industries Role Description This is a full-time on-site role for an AVP IT Service Delivery at EXL in City of Cape Town.
The AVP IT Service Delivery will be responsible for overseeing IT operations, service management, and IT management tasks on a daily basis.
Qualifications Clear credit and criminal record 15+ years in an IT role with at least 6 years in IT Service Delivery Experience within a BPO/Contact Centre is essential  Analytical Skills, IT Operations, and IT Service Management Experience in Information Technology and IT Management Experience in a client-centric role within a Contact Centre environment.
Strong problem-solving and decision-making abilities Excellent communication and interpersonal skills Ability to lead and manage teams effectively Project management certification is a plus ITIL certified ICT jobs