To ensure continuity, growth and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, takes calculated risks, and generates innovative and creative ideas for implementing new business opportunities and maximizing sales.
Responsibilities:
Ensuring that stock is managed in accordance with established company policies & procedures.Maintaining a clean, tidy and well merchandised retail area.Maintaining all pricing on product, shelf and bulk displays in accordance with company policies and procedures.Assisting with calculating and saving the expected contents of the till and resetting it ready for the next day of operation.Inspiring, motivating, guiding, developing, and managing employees in order to meet the store's objectives. Applying all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.Monitoring and enhancing performance of sales staff.Ensuring that customer complaints are dealt with in an effective manner and resolved.Coordinating promotions, advertising, and all public relations for the store in order to enhance the Brand's market share in line with all company procedures.Assisting the Store Manager with analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Assisting with enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.Living and promoting the Company values by always performing duties with:
HonestyRespectAccountabilityResourcefulnessEnergyLiving and displaying the company culture through behaviours such as:
Customer centricityEffective self-management and teamworkMinimum Requirements:
Grade 12
Higher Certificate / Diploma
4 years relevant experience in a retail environment, 2 of which must have been in a supervisory/management position
Intermediate computer skills
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