Assistant Spa Manager - Prestigious Lodge - HoedspruitDate Job Posted: 02-Aug-2024Location: HoedspruitKendrick Recruitment is seeking an experienced and motivated Assistant Spa Manager for a luxury lodge in Hoedspruit. The ideal candidate will have a strong background in spa management, including Yoga experience, and a passion for delivering exceptional guest experiences. This role involves assisting the Spa Manager in overseeing daily operations, ensuring high standards of service, and contributing to the overall success of the spa.Key Responsibilities:Assist the Spa Manager in the day-to-day operations of the spaSupervise and train spa staff to ensure excellent service deliveryEnsure that all spa treatments and services meet the highest standardsManage spa reservations and scheduling to optimize guest satisfaction and operational efficiencyOversee inventory management, including ordering and stock controlDevelop and implement spa promotions and packages to attract and retain guestsHandle guest inquiries, complaints, and feedback with professionalism and careEnsure compliance with health, safety, and hygiene standardsContribute to the development and maintenance of a positive and motivated team environmentRequirements:Proven experience in spa management or a similar role within a luxury hospitality settingYoga experience is essentialStrong leadership and team management skillsExcellent communication and interpersonal skillsAbility to manage and prioritize multiple tasks effectivelyKnowledge of spa treatments, products, and industry trendsProficiency in spa management software and Microsoft Office suiteRelevant qualifications or certifications in spa and wellness are advantageousSalary and Benefits:Competitive salary (DOE)Accommodation providedMeals includedAdditional benefits to be discussed during the interview processApply today with your CV and cover letter to Kendrick Recruitment and seize this opportunity to elevate your career in the hospitality industry!
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