Assistant Maitre'D

Responsibilities: - Assist the Maitre'd in managing the dining room operations, including seating arrangements, table settings, and guest satisfaction - Supervise and train the waitstaff to ensure consistent and exceptional service - Assist with creating and implementing menus, ensuring variety and high-quality food offerings - Maintain a professional and welcoming atmosphere in the dining room, ensuring all guests feel comfortable and well taken care of - Handle guest complaints and concerns in a timely and professional manner - Work closely with the kitchen staff to ensure smooth communication and timely delivery of food orders - Monitor inventory and supplies, placing orders as needed to maintain stock levels - Assist with scheduling and payroll for the dining room team - Follow all health and safety regulations and maintain a clean and organized dining room Requirements: - Minimum of 2 years experience in a similar role, preferably in a high-volume restaurant or cruise ship - Excellent communication and leadership skills - Strong customer service skills and a passion for creating memorable dining experiences - Ability to work in a fast-paced and high-pressure environment - Knowledge of food and beverage operations, including menu planning and inventory management - Flexibility to work evenings, weekends, and holidays as needed - Fluent in English, additional languages are a plus - Must be able to pass a background check and obtain necessary certifications for working on a cruise ship