Assistant Lodge Manager

Academic Qualifications and BackgroundDiploma or equivalent in Hospitality Management / LeadershipExtensive Background in Lodge OperationsValid code 8 drivers license with PDPWork Experience5 years of previous experience in overseeing operations of a luxury 5-Star LodgeJob technical SkillsProficient in International styles of serviceProficient in the application of Up-Sell and Cross-Sell strategiesProficient in property specific management softwareProficient in the application of Financial good practiceProficient in the management of the various booking channels Proficient user of Microsoft Office software applications Personal QualitiesHigh degree of confidentiality and protection of sensitive information Committed to creating environments and systems that enable the delivery of exceptional and personalized servicesCreate a work environment that encourages high levels of engagement with the companyPersistent in establishing effective systems and process activities Does not make judgement about people based on their views, preferences, habits and behavioursDemonstrates exceptional levels of integrity, fairness and empathyAbility to work independently without receiving detailed instructions Presents impeccable grooming and deportmentEmotionally stable, even tempered and calm when faced with challengesMaintains positive outlook in most challenging situations and circumstancesBusiness ValuesEmbraces, supports and models organizational values and culture