Assistant General Manager - Plettenberg Bay (5* Hotel)

Our client is seeking an accomplished and experienced Assistant General Manager to support the General Manager in overseeing operations at their luxury 5* hotel. This role requires strong leadership skills, a commitment to exceptional guest service, and a keen understanding of hotel management.Duties and Responsibilities (not limited to):Operational Oversight: Assist in managing daily hotel operations, ensuring high standards of service and guest satisfaction.Staff Management: Supervise department heads, facilitate training, and conduct performance evaluations to foster team development.Guest Relations: Address guest inquiries and complaints promptly, ensuring a memorable stay for all guests.Financial Management: Assist in budget preparation, monitor financial performance, and implement cost-control measures.Admin Duties: Manage administrative tasks including reporting, scheduling, and communication to ensure smooth operations.Stock Control: Oversee inventory management, ensuring optimal stock levels and minimizing waste.Cost Management: Analyze operational costs and implement strategies to enhance profitability.Marketing & Sales Support: Collaborate with the sales team to promote hotel services and maximize occupancy and revenue.Compliance & Safety: Ensure compliance with health and safety regulations, and maintain hotel standards and policies.Requirements:MatricTertiary Qualification - AdvantageousMinimum 2 years working experience in a similar positionGood References RequiredTech Savvy: Familiarity with hotel management software and technology trends in the hospitality industry.Flexibility: Willingness to work irregular hours, including weekends and holidays.Financial Acumen: Strong financial management skills, including budgeting, forecasting, and cost control.