About us: Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met.If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.Where exceptional people and exceptional opportunity awaits.Who We're Looking For:The Bay Hotel, perfectly situated in the heart of Camps Bay with the breathtaking Twelve Apostles Mountain range as a backdrop and the Atlantic Ocean just steps away, is searching for an experienced Food & Beverage Manager to join our exceptional team.As the Food & Beverage Manager, you'll lead our F&B operations with a commitment to excellence that enhances every guest's experience.In this role, you'll oversee all aspects of food and beverage service, from crafting memorable dining experiences to managing staff performance and ensuring that our high standards of quality, presentation, and service are consistently met.Your day-to-day will involve working closely with our culinary and service teams, refining menus, managing budgets, and maintaining inventory to ensure smooth and profitable operations.You'll focus on enhancing guest satisfaction, implementing innovative service ideas, and upholding our brand's reputation for luxury and sophistication.With a passion for hospitality, attention to detail, and strong leadership skills, you'll be integral in creating extraordinary dining moments that guests will remember long after they leave.Minimum Requirements:Grade 12 or EquivalentAccommodation Certificate/Hotel School diploma is advantageousMinimum 2 years of previous experience in a similar position within a 4/5-star environmentFamiliar with all duties and procedures in the F&B DepartmentMS Office (Word, Excel and Email) is essentialSound Opera experienceOther:Reliable, responsible and dependable to fulfil obligationsAdmin OrientatedAble to Manage and Control all systems and proceduresProactiveExcellent management techniquesAttention to detailWillingness to lead, take charge and offer directionAbility to multitaskShow initiative by taking control of tasksExcellent communication skillsFriendly and service orientatedTasks (include but not limited to):Ensure service levels are maintained and sustainedEnsure quality and concepts are implemented and maintainedEnsure stock control system is in placeOperate and present according to the guidelines of the Food and Beverage CustodianProducing management reports as requiredBe familiar with guests staying at the hotelUpsell F&B, accommodation and tourism servicesInform guests of current specialsSchedule staff hours and assign duties for staffEstablish standards for personnel performance and customer serviceMaintain dress code standardsConduct performance appraisalsImplementation of the SOP'sProgressive discipline in conjunction with HRTo apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to ********Please note that only successful candidates will be contacted.Should you not hear from us within 5 days – please consider your application unsuccessful.To browse all our vacancies, please log on to our website – www.careercustodians.com
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