Overview
The Assistant Credit Manager will be responsible for assisting the Credit Manager in all aspects of Credit Management. This includes maintaining the credit policy, preparing credit reports, analyzing financial statements, and making recommendations to the Credit Manager. The Assistant Credit Manager will also assist in the collection of past due accounts, the preparation of legal documents, and will be involved in the sales order process.
Qualifications
Bachelor's degree in Business, Finance, Law or related field, or equivalent
Experience
4-5 years experience in Credit or Collections Management
Knowledge of legislative requirements (VAT Act, Companies Act, Exchange Control Regulations, etc.)
Proficient in Microsoft Office, with aptitude to learn new software and systems
Duties
Assist the Credit Manager in all aspects of the department including but not limited to collections, customer service, fraud prevention, and reporting
Develop, maintain, and roll out credit policies and procedures in compliance with legal regulations
Implement Credit Management processes throughout the global organization
Review and assess the effectiveness of Credit Management and Collections processes
Identify and communicate non-compliance with the Credit Policies or Credit Management Processes
Review and analyze customer creditworthiness using internal and external data sources
Recommend credit limits and terms for new and existing customers
Monitor customer accounts for changes that may impact credit risk
Investigate and resolve customer disputes in a timely manner
Prepare monthly reports detailing portfolio performance and trends
Work closely with Sales and IT departments to resolve billing and payment issues
Assist with training of employees on credit policies and procedures
Serve as backup for the Credit Manager in their absence
Other duties as assigned
Adhere to department policies and procedures
Job Competencies
Excellent communication and negotiation skills
Strong analytical and problem-solving skills
Ability to work independently and with a team
Highly organized and detail-oriented
Working knowledge of credit insurance and credit insurance models
Experience developing and managing budgets
Familiarity with laws governing credit and collections
Thorough understanding of collection strategies and regulations
Excellent written and verbal communication skills
General
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