PURPOSE OF THE JOB: Responsible for managing accounts receivable, approving or declining credit orders, and ensuring timely cash conversion while minimising past-due accounts in line with established policies.
DUTIES AND RESPONSIBILITIES OF THE JOB: Ensure that credit and collection policies, practices, and procedures are consistently applied to the credit requirements of the customer base within defined limits. Apply credit limits and policies effectively. Analyse credit requests and conduct or oversee investigations. Review customer files and make field contacts if necessary. Prepare and evaluate credit risk summaries for management approval. Ensure adherence to policies to minimise bad debts and increase DSO. Apply credit policies and procedures to reduce exposure to bad debts. Review and enforce compliance with internal policies and deadlines. Collaborate with customers and sales teams to align credit decisions with sales strategies and ensure customer satisfaction. Communicate credit decisions to customers and resolve inquiries or disputes. Work closely with sales to provide financial information, customer history, and support strategic goals. Foster positive customer relationships through effective communication and issue resolution. Maintain accurate reporting and continuously improve credit processes to enhance efficiency and ensure compliance. Prepare and balance month-end reports, including cashflow and account reconciliations. Monitor deviations from credit standards and identify process improvements. Lead quality reviews to enhance productivity and efficiency. Oversee accurate reconciliation of accounts and cashflow management to support the company's financial health. Manage the processing of applicable invoices, rebates, and transport costs. Reconcile internal and cash accounts, ensuring accuracy and timeliness. Conduct regular account reconciliation and provide financial insights to stakeholders. Provide day-to-day leadership and functional supervision over the credit team to ensure effective portfolio management. Lead and supervise personnel responsible for credit and collections. Ensure team adherence to company policies and deadlines. Assist in training, problem-solving, and promoting administrative accuracy. Support staff in managing complex credit and collection cases. MINIMUM REQUIREMENTS: Relevant BCom-degree 5 Years experience in credit/ collections with direct customer contact. At least 3 years supervisory experience in a service environment will be preferred. ADDITIONAL INFORMATION: We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference. Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances. Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register and apply on our Career Page at www.groupcareers.co.za Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful. CLOSING DATE: 27 OCTOBER 2024
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