Assistance Front Office Manager | 5* Hotel | Sandton

Are you ready to take the lead in providing exceptional guest experiences? We are looking for a dynamic and driven individual to join a luxury hotel team as a Front Office Assistant Manager.
Your role will be to inspire and empower your team, ensuring superior service across all guest touchpoints. You'll be at the heart of hotel operations, assisting the General Manager in delivering the highest standards of service, safety, revenue, and occupancy.
Responsibilities:

Oversee Front Office Management, Guest Services, and Interdepartmental Communication
Lead administrative tasks, staff management, and guest satisfaction initiatives
Implement service improvements and performance evaluations
Ensure adherence to safety, hygiene, and guest satisfaction protocols

Minimum Requirements:

Minimum of 3 - 4 years luxury hotel experience
Formal or Relevant Hospitality qualification
Computer literate (Word, Excel, Outlook)
Opera knowledge and relevant tertiary qualifications are advantageous
Strong understanding of hospitality operations and guest service

Please note: Due to high volumes of applications, if you do not hear from us within 7 working days, consider your application unsuccessful. Feel free to apply for future openings!

#J-18808-Ljbffr