Job Description The Area Sales Manager – Corporate is primarily responsible for developing new business opportunities whilst assisting in the management of the hotel's existing accounts across various segments but not limited to Pullman Cape Town, Movenpick Windhoek, Mercure Windhoek, and Windhoek International Convention Centre.
Each is distinct in style and ranges from 4 to 5 stars, all duties that are carried out should be in accordance with Accor Hotels Standards and legal requirements.
To support colleagues in the Sales and Operational teams at all times in order to protect the interest of the hotel and ensure quality service for guests and potential customers.
Duties Account manages an allocated portfolio undertaking complete account management responsibilities for maintaining, servicing & developing the accounts, growing revenue, and tracking production.
To increase the volume of transient corporate business levels, Business groups, and MICE as set down, by targeting new business from existing and/or potential clients.
To record all objectives and planned activities for any managed accounts in the form of an account development plan and/or in ANAIS ensuring the information is up to date at all times.
To meet agreed monthly performance targets – appointments, account management calls, client appointments & revenue targets as set by your line manager To work effectively during the RFP process to ensure that all rate loading is completed by specified dates.
To re-negotiate and re-contract all annual corporate accounts.
To recommend membership of relevant industry associations, sales trips, and tradeshows that will benefit the hotel in terms of achieving the budget as set down.
Attend and assist with in-house marketing activities, fam-trips, client hospitality evenings, presentations, show rounds, and promotional activities.
Update & maintain sales contact lists and account information in Anais Maintain awareness of the hotel's key competitors, of their client interaction, their key account base and corresponding rates, and any property developments.
To achieve a number of KPI's relating to appointments, client interaction & account development.
To achieve new business targets and manage an agreed portfolio of existing accounts in order to retain and develop the business.
Attend and assist with in-house marketing activities, familiarisation trips, client hospitality evenings, presentations, show rounds, and promotional activities.
Produce required reports of completed sales activity including details of face-to-face client appointments, presentations, familiarisation trips, and any other related client interaction.
Update and maintain sales contact lists and account information in Anais or other systems as directed.
Assist with office administration ensuring all accounts have on file the necessary documentation, contracts, contact forms, and up-to-date Account Development Plans.
Each account is to have a complete and up-to-date ADP.
Ensure constant familiarity with the hotel's financial position and selling strategy versus the previous year and current budget.
Maintain awareness of the hotel's key competitors' financial performance, of their client interaction, their key account base and corresponding rates, and any property developments.
To work closely with the Accor Sales Network in order to assist with the achievement of the overall sales target for the hotel on a monthly basis or when required Carry out Sales Trips to all business areas as specified both domestically and internationally as required.
To carry out any other reasonable duties that may be required/attend & assist with in-house marketing activities.
Qualifications Grade: 12 A qualification in Sales and Marketing will be an advantage
