Area Manager - KZN - (Durban and surrounding areas) Listing reference: click_016289 Listing status: Under Review Apply by: 21 March 2024 Position summary Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysisTo deliver and manage financial targets for the areaTo deliver and manage internal processes, procedures and compliance for the areaTo identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages riskTo monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are takenTo generate, analyse and act on relevant reports and provide feedback within specified timeframesTo be the customer's first choice health and beauty retailer by living and driving the company valuesTo implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targetsTo implement and deliver on the store expansion growth targets for the area that delivers convenience to the customerTo implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agendaTo support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performanceTo deliver adherence to HR policies and procedures that is aligned to corporate governance Education and Experience Requirements: Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse teamFinancial management experience (budgets, profit and loss statements, financial rations, etc.)Pharmacy experience needed Job Knowledge and Skills Required: Retail, financial, risk ManagementBusiness AcumenCommercial and Entrepreneurial AwarenessCommunication SkillsInterpersonal SkillsAnalytical SkillsDecision-Making SkillsAble to motivate peoplePersuading SkillsDeciding and Initiating ActionLeading and SupervisingAdhering to Principles and ValuesPresenting and Communicating InformationAnalysingPlanning and OrganisingDelivering Results and Meeting Customer ExpectationsCoping with Pressures and SetbacksEntrepreneurial and Commercial Thinking Why Clicks; We look for customer-obsessed people with a "can-do" attitude, that are professional and passionate about their Careers. Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment and communities, while the group's growth strategy provides our people with unlimited opportunities. We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Groups Employment Equity plan. For the optimum experience whilst searching for your next role on our Careers site, please use Google Chrome. Do you require help with the registration process?
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