A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : RetailBASIC SALARY : R50 000.00 R60 000.00 + BenefitsSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric (Grade 12)Fully bilingual in Afrikaans & English (3rd language a plus)National Diploma in Retail or Business Management (Tertiary qualification)35 years retail experience with process improvement & project managementExperience in workforce scheduling, IR matters, and health & safety complianceConducting compliance audits and ensuring store-level policy adherenceProactive, detail-oriented, and results-driven with strong problem-solving skillsAble to work independently or as part of a team with high integrity and business ethicsAnalytical thinker with initiative and the ability to communicate challenges effectivelyHigh energy, consistent attendance, and ability to stand for long periods DUTIES: Sales Strategy and Performance Monitoring:Strategically monitor the sales performance of all stores within your area.Analyze weekly and monthly sales reports to identify trends and opportunities.Collaborate with store managers to develop action plans for achieving targets.Implement effective sales strategies to enhance revenue and meet objectives. Workforce Planning and HR Support:Develop staffing schedules that align with budgetary considerations and demand fluctuations.Provide support to store managers in HR-related matters, including recruitment, scheduling and discipline.Foster a positive work environment by promoting employee development and engagement. Operational Excellence:Act as a point of contact for store managers in handling operational challenges and resolving issues promptly.Ensure that stores operate in compliance with company policies, protocols, and guidelines.Oversee store maintenance activities, escalating critical issues for timely resolution. Compliance and Auditing:Conduct compliance assessments of stores, particularly focusing on banking, cash management, and cash-based activities.Collaborate with Human Resources to ensure thorough and clear DOL (Department of Labor) store audits.Uphold Health & Safety protocols to ensure the well-being of both employees and customers. Brand Consistency:Maintain a consistent and distinctive Brand look and feel across all stores.Collaborate with Visual Managers to ensure that the brand's visual merchandising guiSalary: R Job Reference #: 1146018