The suitable candidates main responsibilities and duties include, but are not limited to the following: Security advice to clients; Threat and Risk assessments; Client liaison and professional client relationship; Manpower management, equipment management and rostering; Completion of daily, weekly and monthly reports; Effectively dealing with and managing client complaints; Ensure contractual requirements are met at all times; Ensure compliance to the Companys disciplinary code; Maintenance of the ISO 9001 quality system; Initiating and chairing disciplinary hearings; Health and Safety Management; Ensuring Security Officers problems that are reported are solved; Ensure that all company SOPs are followed; Ensure training takes place as and when required; After hour visits and assisting with shift changes as a standby manager; Must be able to attend meetings and take calls to assist with matters of urgency even on rest days; Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality; Preferred qualifications/attributes/skills: PSIRA certification Grade A; Grade 12 or equivalent qualification; Firearm competency and a valid regulation 21 certificate is an advantage; Relevant experience in a managerial or similar position; Knowledge of methods and techniques for risk management, business impact analysis, counter measures and contingency arrangements relating to the serious disruption of IT services; Knowledge of tools or systems which provides access security control (i.e. prevents unauthorised system access); Must be confident in dealing with the public; First aid and fire-fighting training will be advantageous; Excellent written & verbal communication skills; Bilingual (English and any other South African language); Computer literate and knowledge of MS office; The ability to communicate and present at all levels and work under pressure Willing to undergo polygraphs tests; Clean disciplinary, criminal and credit record; Drivers License and own reliable transport;