The Main Purpose of the job The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs.
Education and Experience required: Grade 12Minimum 5 Years' experience in cleaning and Health Care is compulsoryA valid driver's licenseExperience in highly commercial and sensitive markets is compulsoryProject Management experience in cleaning would be an advantageKnowledge and Skills: Knowledge of the relevant cleaning, hygiene, and pest sectorKnowledge of South African and industry-specific lawsKnowledge of MS Office; specifically excel and wordProactiveProfessionalCustomer service skillsManagement skillsCommunication skillsAbility to balance the budget and save on soft costsAbility to draft and extract reportsAttention to detailCompetencies required: Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.Key areas of responsibility: Employee ManagementManage all subordinates in accordance with sector strategy, contract specification, and statutory regulationsEnsure that all subordinates adhere to working standards as per the respective service level agreement and Business StandardsEnsure that company image and reputation is upheld, and employees adhere to uniform regulationsArrange counselling and effect wellness campaigns within each siteMonitor and verify employee time schedules as per shift agreementsEmployees leave managementRegularly communicate changes and general information to all employees per siteIndustrial Relations SupportMaintain discipline by using the company's disciplinary code and procedure, as well as attending to grievances.Preparation of contingency plan for strikes and stay away.Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.Adherence to company policy and procedureManage Union relationshipsRecruitmentEfficiently source temporary employees in accordance with labour legislation and internal process and policyEnsure that employee head count on site is in line with the agreed head count costingApproval process to be followed when hiring new staffTo ensure that staff members sign their engagement contract before they start work on siteTo ensure that all onboarding forms are submitted to payroll on timeSystems and ProcessEnsure that PRP hours are approved on timeAdhere to on time salary paymentsSite managementEnsure that correct resources and employees are transported to siteTo carry out regular inspectionsTo be responsible for the prompt attention to the communications book procedure.To attend certain regular meeting with clients, where minutes need to be taken.All problems to receive prompt actionUsage of the AM tool for each siteAudits and inspectionsSite inspections on regular basisMaintain overall client expenses on siteBusiness developmentWork with Contract managers to upsell clientsBuild and maintain client relationshipsHave an in-depth knowledge of business products and value propositionTraining & developmentAnnual training for staffOn the job trainingStatutory training for the staffLearnershipsTalent and Incubation nucleaseHealth & SafetyHazard Identification and Risk Assessments are completedEquipment is in good working order.Uniforms are sufficient and in good condition.Personal Protective Equipment is supplied as per site and scope hazards identified.Toolbox talks are done twice a week by the Contract Manager.Current Safety Data Sheets are available on chemicals used on site.Staff medicals where necessary are available.Waste Management Procedures are
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