Job DescriptionJob Title: Area Logistics & Services (L&S) Product Head - South Africa & IslandsRole reports to: South Africa & Islands (SAI) Area Managing DirectorLocation: Cape Town South AfricaNumber of Positions: 1Leadership Level: Leader of LeadersJob Level: 6Business Unit: SAI Area - Southern Africa and Indian Ocean Islands AreaJob Purpose/ Summary:Our team within the Southern Africa and Indian Ocean Islands Area (SAI) is hiring for an enthusiastic and results-driven Area L&S Product Manager. The Area L&S Product Manager will play a crucial role in driving the organization's growth and profitability by creating and implementing customer-focused products and solutions within SAI.Are you ready to channel your drive and determination into overcoming barriers, dramatically boosting our profit margins, and steering our Area Business Plan to new heights? Join us and make a powerful impact where it truly counts.Key Responsibilities:Develop Area Strategy and Pricing for Local ServicesDevelop and implement the Area strategy and pricing for Local Services, aligning with global product strategic guidelines.Anticipate future product performance delivery and factor this into overall pricing strategy decisions.Translate the global/regional strategy into a local plan to foster product growth and meet customer needs.Ensure compliance with global governance in the Area pricing process.InnovationDrive local innovation, including the development of products and profit and loss (P&L) ownership.Develop and monitor Area product targets, collaborating with the Area Managing Director for approval.Support sales management in establishing value propositions.Manage product performance in the area, ensuring targets are met.Manage Area Product Development and Local Investment CasesCollaborate with procurement to establish contracts with key 3rd party vendors.Optimize local products through day-to-day asset and 3rd party management.Develop local products in terms of corridors and features.Facilitate the implementation of global/regional solutions in the area by providing or developing relevant Local Services products upon request.Establish business cases for asset investments supporting local and global Logistics & Services (L&S) strategy and be accountable for realizing the benefits of such business cases.Liaise with OperationsGrow L&S and bring products to the desired stage.Ensure close collaboration with Operations to meet targets, Net Promoter Score (NPS), and enforce necessary controls for business execution (financially, operationally, and in terms of Health, Safety, Security, and Environment - HSSE).Balance SheetCollaborate with the Area Finance Manager to manage balance sheets for assets owned in the Area.Establish Team with Local Services ExpertiseBuild and develop a team with strong logistics capabilities and product expertise.Act as a subject matter expert, supporting Area Sales teams in large-scale pursuits, including customer visits as required.Share best practices with Region and Global teams.Who are we looking for / Critical Qualifications / ExperienceRelevant commercially focused degree with an advanced management qualification would be preferable.Proven executive level experience in logistics and services management within a large, preferably global, matrix structure.Local Services expertise and understanding of local customer needs for Local Services.Experience in holding responsibility for the P&L of a sizeable business.Financial acumen and experience managing balance sheets.Strong strategic planning and execution skills.Ability to identify customer pain points using qualitative and quantitative data.Customer focused with excellent attention to detail and drive to serve customers.Excellent leadership and team-building capabilities.Effective communication and collaboration skills.In-depth knowledge of global logistics trends and industry best practices.Required SkillsetStrategic mindset and strong execution skillsStrongly analytical and data drivenMotivational leaderSolid planning skillsWell-developed influencing skillsStrong boardroom presenceClear and articulate communicatorStrong stakeholder management
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