Arabic Customer Service Specialist

Arabic Customer Service SpecialistCape Town, South AfricaAbout the Role: We are seeking a fluent Arabic speaker (B1 level or higher) to join a team as a Customer Service Specialist. In this role, you'll assist customers and ensure their queries are resolved efficiently in a dynamic 24-hour environment.Requirements:Fluent in Arabic (B1 level or higher).Located in or willing to relocate to Cape Town.Hardworking and adaptable to a 24-hour work environment.Responsibilities:Handle customer queries and complaints.Provide accurate information and solutions promptly.Maintain detailed records of customer interactions and outcomes.Collaborate with team members to resolve complex issues.Adapt to shifts in a 24-hour work environment.
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