Job Title: Apprentice Level 1 – Motus Mercedes-Benz Branch/Department: MB Sandton, MB Bryanston, and MB Constantia Kloof Job Type Classification: Apprenticeship Location – Town / City: Johannesburg Location – Province/Area: Gauteng Location – Country: South Africa Job Description Purpose The purpose of this position is to acquire and develop technical and diagnostic skills essential for performing various levels of work accurately and efficiently, adhering to agreed-upon standard operating procedures.
This role involves diagnosing, removing, repairing, and replacing components in the automotive field.
Specific Role Responsibilities GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Achieve performance targets as per established procedures and service level agreements.
Conduct work in accordance with governance and compliance processes.
Identify and apply known solutions to operational challenges, escalating unresolved issues.
Maintain records and report on transactional activities, providing timely and accurate information for decision-making within your area of responsibility.
Safeguard customer assets in compliance with company policies and procedures.
Maintain evidence of your portfolio.
Perform tasks in line with the specified apprentice curriculum, including adherence to workplace safety regulations and other specific actions outlined in the learner agreement.
FINANCE Execute work activities efficiently to maximize financial performance and profitability.
CLIENT/CUSTOMER Provide services that foster a culture of exceeding customers' expectations in all aspects of the business.
Effectively deliver work activities to satisfy customers.
PEOPLE Attend training initiatives to enhance work quality and personal skills.
Uphold and embody company values.
Provide support to the assigned technician to facilitate learning.
Receive training and development interventions as outlined in the logbook and planned training program.
GENERIC JOB COMPETENCIES TECHNICAL COMPETENCIES Communication: Demonstrate the ability to exchange information and ideas clearly and concisely, tailored to the audience, for the purpose of explaining, persuading, convincing, and influencing others to achieve desired outcomes.
Conflict Management: Identify and handle conflicts sensibly, fairly, and efficiently, resolving them before they become significant obstacles in the work environment or in relation to customers.
Legacy Technical Competencies: Reflects the expected common, routine competencies inherited in each generic role profile, establishing a foundation for interactions with people, equipment, or situations.
Manage Personal Work Priorities and Professional Development: Demonstrate accountability for personal professional development, fostering an environment of corporate social responsibility and the competence required for advancing corporate citizenship.
Occupational Health and Safety: Ensure the health and safety of individuals at work and in connection with equipment usage, protecting against health and safety hazards arising from work activities.
Technical Learning: Exhibit eagerness and support for learning, particularly within your functional area.
Qualifications and Experience 0-1 year of experience in a similar environment Matric with Maths and Physical Science OR Higher Certificates and/or Advanced National (Vocational) Certificates with N2, including Technical Maths and Technical Science Skills and Personal Attributes Knowledge of industry legislative compliance.
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