Role SummaryLocation: Stellantis &You MaidstoneContract: Fixed Term ContractSalary: Up to £18000 basic salary, OTE £0Apply Online Back to resultsApprentice Customer AdvisorWe're looking for someone with a passion for customer service, strong organisation and communication skills, and has the willingness to learn.
We offer full training via our Performance Academy, with additional online and induction training.Stellantis is proud to be an equal opportunity employer.
We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.
Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
Service Personnel and their families are therefore encouraged to apply.Role BenefitsCareer progression22 days holiday + bank holidaysEmployee Car SchemeEmployer Contribution Stakeholder Pension SchemeMoney off large retailers through our Reward GatewaysRole DescriptionHave a passion for customer service, every day.Guide every customer through the Stellantis &You UK Customer Journey.Communicate clearly with customers & colleagues.Adopt new digital systems and processes as part of our digitalisation strategy.Propose and sell-up the additional work advised through the Vehicle Health Check process.Quote & sell Service Plans to retain customers to the group.Encourage customer satisfaction feedback via exit briefing & follow-up contact.You will also be the go-to person when the customer wants us to.Estimate repair costs and times.Resolve any concerns when we suggest repairs.Inform and update them on progress or additional works needed.Prepare and explain invoices and take payments.Let's Work TogetherOur success starts with yours!
Stellantis &You UK is the manufacturer owned dealer group of Stellantis, a leading global automotive manufacturer with brands including Peugeot, Citroën, Vauxhall, Fiat, Jeep, Alfa Romeo, Abarth and DS.
We pride ourselves in looking after our people.
We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.You will be the key link between our customers and our technicians.Apply For This Role Using The Form BelowCV (PDF or Word Format)*Upload CVAre you eligible to work in the UK?
* Yes NoDo you hold a full driving license?
* Yes NoHow did you hear about us* Please SelectStellantis &You UK Careers Website, Indeed, Internal Applicant, Employee Referral, LinkedIn, Social Media, Agency, Word of Mouth, Other Job Board, ReedInautomotiveOtherName of EmployeeName of AgencyIf there's another role you might like, can we reach out to you?
Please Select Yes NoI have read and accept the Terms and ConditionsFor more information about Stellantis &You UK, your rights and how your personal data is processed by us, please read our full Privacy PolicyHow would you like to be contacted?Telephone, Email, SMSBenefits of a career with Stellantis &You UKWe consider Stellantis &You UK to be more than just a workplace; it's a platform for building a successful career.
We offer a diverse range of benefits to support your personal well-being:Company car scheme - up to two vehiclesHighly competitive performance bonus (role dependant)Up to 7 % Employer Pension ContributionAnnual Leave - 22 days increasing to 26 with continued service, plus bank holidaysExclusive retail discounts - through our Rewards AppsEnhanced Maternity, Paternity and Adoption LeaveEmployee Assistance Program
#J-18808-Ljbffr