On a global basis, Sysmex provides instruments, reagents and software in the in vitro diagnostics (IVD) domain.IVD is essential for diagnosing disease, determining treatment methods and monitoring treatment effects.We have augmented our business to comprehensively cover activities ranging from research and development to manufacturing, sales and support services.We create new value through proprietary diagnostic technologies and aim to foster fulfilling and healthy societies for communities around the world.Join Sysmex!Sysmex South Africa (SSA) seeks to employ an Application Specialist whose main role is to be responsible for implementing company strategies as agreed with the Area Sales Manager.This position will also support distributors and direct customers in all application related issues (Installation, demonstration, support in panel design, training, troubleshooting, problem-solving for our business in the area of FCM).This position will work directly distributors and/or customers alike to support the SEA affiliate and related countries.We are seeking a self-managing, self-starter and motivated individual who will be able to provide application support for distributors and direct customers for all products support by Sysmex East Africa and has a proven track record of support in the Medical Diagnostics Industry.Interested?Your contribution..Application Specialist : Clinical Flow Cytometry Your responsibilities Implement company strategies as agreed with the Engineering Team Lead.Provide application support for distributors and direct customer in the form of validations/verification, consulting with current ad potential customers.Support distributors and customers in all application related issues (Installations, demonstration, support in panel design, training, troubleshooting, problem solving for our business in the area of FCM).Provide on-site support and second level application support and prepare customized solutions.Support presentation of local sales team for customer on FCM.Stay up to date on the latest advances and trends in the field of Clinical Flow Cytometry.Provide education and scientific support in the form of preparation of training and education material.Organise and participate in congresses, scientific symposia and workshops to promote the clinical value and use of the different products.Develop and maintain relations with customers by building a reliable network of key opinion leaders (KOL) and product champions.The candidate should also have the ability to use clinical and scientific expertise to promote the different product portfolio.Your profile Minimum 3 years hands-on experienced in Clinical FCM, ideally in the flow cytometry laboratory, or as a trainer and/or applications specialist.Degree or Diploma in Biomedical technology or an equivalent.At least 3 years' experience in medical laboratory/biomedical field.Fluent in English.High Emotional Intelligence.Effective communication and teaching skills.Internal use only Capability to translate complex clinical, medical and diagnostic issues into comprehensive language and illustrations appealing to the addressed target customers.Have an analytical, structured and business orientated work style.Customer Centric mindset.Working experience and understanding of the Government tendering, Purchasing Policies and Practices will be an advantage.In-vitro Diagnostic experience will be an advantage.We offer Sysmex SA will offer a market related remuneration package for this opportunity.Qualifying applicants can send their CV's to HR at ****** date for applications is 14 June 2024.If you do not receive response from us within 2 (two) weeks of closing date, please consider your application unsuccessful.Back to overview
