SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Job DescriptionEnsure samples are prepared, processed and analyzed according to established methods and procedures in support of quality and management systems.Performing testsAccurate handling, storage, retention and disposal of samples according to prescribed procedures.Preparation/supervising preparation of samples for analysis.Performing routine analysis on samples according to standard methods and procedures.Operate instruments according to specified procedures.Maintain records indicating maintenance, working conditions and quality control measures.Ensure good laboratory practices are followed – clean up spills immediately before continuing.Adhere to competency training program, keep competencies up to date.Assist in sections when communicated; performing tasks and analyses you have been declared competent for.Perform any other reasonable tasks as assigned by direct line manager.Planning of tests and evaluation of results under supervisionPlan activities according to the sample volume and quantities received.Ensure customer service requirements for testing/analysis are met.Monitor and control stock levels of required chemicals and consumables.Evaluate results against quality control specifications.Adhere to sample turn-around timeframes.Quality SystemAdhere to all quality and safety requirements of the SGS management system.Perform tests on all quality control samples according to standard methods and procedures.Accurately record results on QC charts.Evaluate results and report any deviation from quality control norms immediately.Record keeping of all control and reference sample results.Adhere to competency training program.Take part in Proficiency testing and submit results timeously.Investigate non-conformances, customer complaints, and Improvement requests.Reporting opinions and interpretations under supervisionDocument all relevant sample information.Report all results on SLIMS and/or designated worksheets.Calculate and keep records of all analytical results.Adhere to ISO 17025 requirements in terms of record keeping and traceability.Method modification and development under supervisionPerform analysis and report results required for method and instrument validation.Report shortcomings and deviations and perform communicated actions to implement and improve new and existing methods and procedures.Method validationEnsure the execution and finalization of method validation and associated work as they arise aligned to ISO 17025.Conduct analytical method validation.Health & Safety SystemAdhere to all quality and safety requirements of the SGS management system.Actively participate in safety-related activities.Always wear appropriate protective clothing.Adhere to all relevant HSE procedures and protocols.Be aware of the dangers of chemicals used through the study of MSDS.Keep workplace and equipment neat and tidy.Perform Health and Safety inspections in designated areas.Report deviations and communicate instructions to improve and maintain the quality system.Support operations and contribute to positive staff morale.Supervise and assist in training Lab technicians, lab assistants, and interns.Ensure subordinate's competencies are current.QualificationsEducationQualification in Chemistry, Food Technology (National Diploma or BSc).BSc Honors Chemistry or Masters with SACNASP registration an advantage.Analytical Chemistry to support nutritional and chemical composition of matrices across the food value chains from inputs to waste.ExperienceMinimum 5 years' experience in high throughput routinized analytical testing in an ISO 17025 accredited facility.Experience in ICP-MS/wet chemistry techniques in a food laboratory that is ISO 17025 accredited.Strong capabilities in ICP-MS method development, validation, and implementation.Additional InformationStrong leadership and management skills with a demonstrated ability to lead and manage people.Superior organizational, communication, and interpersonal skills are essential.A sense of diplomacy and networking skills are essential to build relationships with external clients as well as key internal personnel within the global Employer's Group.Must be creative, innovative, and team-focused.Excellent customer service, client support, and business service consulting skills.Possess excellent verbal and written communication skills.Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.Ability to work well with others and independently.Proven time management skills and a strong attention to detail.Ensures full compliance with the company's Health & Safety, Code of Integrity, and Professional Conduct policies.Must have the ability to make strong business decisions and be held accountable.Have an instinct for issue identification and implement the appropriate solutions.Fluent English. Regional preferred language is an asset.
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