Amusement Park Specialist

KEY RESPONSIBILITESExplains and promotes the different games, services and activities available in the amusement areaIncreases and promotes sales opportunitiesInforms guests of special offers, new products and promotionsAssists guest in game activationCollects and delivers receipts and cash to the Head of Amusement to handle all paymentsLooks after amusement area equipment and alert if maintenance or technical troubleshooting is neededConstantly strives to create an entertaining gaming environment, which intrigues, attracts, and retains the attention of our guestsHandles guests complaints and queries Focuses on ratings, monthly revenue targets, and operational goals to deliver outstanding customer service and sales resultsTakes part in any extra duties as requested by the specific situation to support the onboard revenue teamQUALIFICATIONSFluent in English, oral and written and in at least 2 of the following languages: German, Italian, French, Spanish,Portuguese, Japanese, Russian, ChineseAny of other language is considered an advantageHigh School graduation certificatePrevious experience on cruise lines is an advantageComputer literacyStrong communication and negotiation skillsSales orientationAttention to detailsEnergetic attitude and ability to connect to the guestGood public speaking skills is a mustDOCUMENTS REQUIREDValid South African PassportPolice Clearance