Join GNM's E-Commerce team as an Amazon/Ebay/Shopify Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.
Position: Customer Service
Location: Remote (Work from Home)
Job Type: Full-Time
Salary: Up to $4 USD per hour
Link To Apply: https://bit.ly/cs-application-link
Application Code: JAZZHR
Benefits:
Full HMO health insurance
Dental coverage
Company swag kits
Paid time off
Performance and referral bonuses
Holiday pay and year-end bonuses
Awards and recognitions
Promotional opportunities
Responsibilities:
Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.
Qualifications:
At least 1 year of Customer Service experience (required)
E-commerce experience is a plus!
Excellent written and verbal communication skills
Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed
PC and Internet Requirements:
Must have a personally-owned PC or laptop with at least an Intel i5 processor (or its equivalent)
A minimum internet speed of 15mbps for both upload and download
Why Join Us?
We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs.
Note: We only accept applications received via the link provided.
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