Works closely with the Merchandise & Planning Manager (dotted line) and Retail Ops ManagerReviews sales data from previous cycles in order to make recommendations to retail stores at the time of sample viewing and forecasting with Merchandise and Planning ManagerRetail inventory management of OWN STORES on a daily basis in order to review:Monitor sell-through by store and webstoreStock level management as per capacity - Re-allocates stock through inter-branch transfers to ensure the right stock is in the right store (stores never over or under stocked)Rotating inventory as per the seasonal plan set out by the Retail Planner. Supply stores with a detailed sku list of stock to be returned/rotated during seasonInventory control of stock transfers between DSV and Stores and highlight any discrepancies to Area ManagerTrack stock in transit to ensure delivery to stores take place on time.Own and manage store planograms implemented by Visual MerchandiserManage and implement quarterly and annual PI & Cycle count process per retail locationManage virtual locations to ensure after each stock movement stock is cleared from the variance locationRetail team management on store level to ensure inventory plan is executed as per the seasonal plan from Retail Planner. Any issues to be reported daily to the AM and Retail ManagerWork closely with Wholesale Planner to ensure Partner Store inventory rotation aligns with seasonal plan and to Concept StoresAccountable to have the right stock at the right time and the right storeManage and maintain daily store operations by:Supporting stores and finance to ensure cash up's balance. Report issues to Area ManagerLead all investigations no matter how small in a timely manner.Maintain retail manual and group information'sSystem ChampionAssist all retail stores and HQ retail staff with system related processes & the implementation thereof.Assisting with problem / error solving & facilitate communication of customizations with CSA, DSV (through the IT Support HEAD)Assess training needs and inform HR to implementMarketingAlign with marketing to ensure styles are in store at the right time to support windowsSet up and implement new retail storeHandle new store openings as per the project management timelineReportsWeekly retail reports (per store & consolidated): Top 10 models, bottom 10 models, percentage contribution to total units, NPI % contribution, weekly revenue per store vs. same week period of previous year vs. target, ASP's, etc. Report to Ops Managers, Head Office and Agents.Retail Return Report (DSV vs SAP)Unexported ItemsGeneralBe dedicated to meet all targets and deadlinesStand in for managers on leaveReport and solve all system related issues including phones, credit cards, operating system, CCTV and alarmStand-in for management team during leave at store levelCistech Point of Sale ChampionFamiliarise and understand the operating system to assist all retail stores and HQ retail staff with system related processes and the implementation thereofAssisting with problem/error solving and facilitate communication of customisations with CSA (Crocs South Africa)Necessary competencies for successCustomer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mindAction Oriented: Enjoys working hard, is action oriented and full of energy for the things he/she sees as challengingPresentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports and bossesQuick Learner: Learns quickly when facing problems; a relentless and versatile learner; open to change; analyses both successes and failure for clues to improvementInforming: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or organizationDecision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgmentProcess Management: Good at figuring out the processes necessary to get things done; can simplify complex processesStanding Alone: Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are roughDirecting Others: Is good at establishing clear directions; sets stretching objectives; is a clear communicatorDealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total pictureQualifications and Skills:Grade 12 or equivalentDegree in Retail, Business or any other related field3+ years' experience in merchandise planning in a retail environmentStrategic agility and able to articulate a vision and purpose.Advanced Excel skills
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