Responsible for support in the Finance area. This support entails business analysis, development, testing, troubleshooting, and other ad-hoc tasks as required by the Application Manager. Primarily: Conduct system administration, and provide system support to business users to eliminate key man dependency and manage all testing and administration on the system. To develop, produce, and test the source code for new or modified software components, modules, or programs. To aid the other team members of the team with tasks and in the meeting of team requirements and duties. This person is required to be a team player, show commitment, and operate in a professional manner when dealing with the customer and other team members.
Overview: Education Matric – Essential IT Diploma or studying towards – Advantageous Experience Minimum 5 years' experience in SQL development/application administration - Essential Knowledge of databases, web services, APIs Agile ways of work Fundamental understanding of DevOps discipline Experience with Financial System troubleshooting High level working knowledge of computer networking, software installation, and administration; IT Operational experience is advantageous Knowledge of SQL - Essential Understanding of relational databases, software APIs, technical documentation Key performance areas Holistic management of application. Audit compliance Disaster Recovery Application monitoring (reporting; supported hardware and OS; troubleshooting) Management of applications on Group Technology Repository Operational support Develop professional relations with all stakeholder teams, business, and vendors Technical support problem resolution related to networks, servers, desktops, database management software, operating systems, and business application software systems Co-ordinate system changes as per the change management process Prepare all documentation as required according to guidelines and best practice Compile test plans, test and document test outputs, manage any changes Manage and implement processes, protocols, and procedures, ensuring compliance with zero audit findings Monitor the roll-out of new software applications or upgrades to existing applications Active involvement in recommendations on whether to upgrade the existing systems or install new ones Active involvement in ensuring proper change and governance processes is followed for all requested changes Ability to make decisions on backlog items and sprint planning in collaboration with product owner Ability to put together business reports relating to application performance Comply with Group IT Policies and Procedures. This can include standards for quality, data security, and compliance (SAS 70) Business management Knowledge sharing (includes Information Management) Ability to translate business requirements to platform roadmap A thorough understanding of the business and an ability to assess business requirements Ability to analyse structure; flow of work and data Disaster recovery Ensure the technical information pertaining to the applications that your team is responsible for, is kept complete and updated on the Group Technology Repository. This includes architectural diagrams, SOPs, landscape diagrams, ownership information, application tier etc. Actively liaise with DR team to book applications for DR tests based on application tier. Ensure that test frequency based on the tier is adhered to. Competencies required Business skills Adaptability and Flexibility Operations management Complex problem solving Analytical Skills Detail oriented Excellent communication skills both writing and oral Negotiation skills Time Management Tracking and reporting on operational performance Maintaining policy and procedure documents Project Management Business relations Decision Making and Judgement Process Management Functional skills Accountability and Dependability Planning and Organising Problem Solving Effective prioritisation Customer Focus Leadership skills Change Management Coaching and Mentoring Driving Performance Resilience Motivating and Inspiring People skills Collaboration and Partnering Effective Communication Developing Others Empowering Others Core competencies Change ability Commercial Acumen Business transformation thinking Creative and Innovative Thinking Initiative Learning Agility The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities.
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