Job Description:
Aircraft Field Service Engineer
Duties & Responsibilities
Fault finding and technical assessment
Co-ordinate and manage the troubleshooting missions away from base with all parties within the company and customers.
Ensure that all the conditions are favourable to perform the work in a proper and safe manner for the helicopter but also for the personnel.
Review the scope of work and make sure that all missions are in accordance with what is agreed with the Aircraft Operations & Field Service Engineering Manager and released by the Commercial department.
Ensure that the reporting is accurate and sent in time as well as needed actions initiated.
Communicate to the customer, corrective actions on known defects.
Provide real coaching to the juniors in terms of know-how and best practices.
Weekly reporting – responsible for technical events, customer visits
Field assistance and customer visit planning and mission preparation (tools), in line with company procedures.
The following can be supplied as guidelines that need to be addressed as a Technical Representative at Airbus Helicopters:
Ensure a high quality standard of maintenance/assembly work.
Ensure that all aircraft/component maintenance is carried out in accordance with the latest revisions of the following:
OEM documentation.
AHZA Manual of Procedure.
AHZA Quality Manual of Procedures as required maintaining ISO 9001 standards.
SACAA CAR/CATS Aviation Legislation.
Prior to fitment or use of any spares/consumables check:
Paper work attached is applicable for spare used.
For obvious damage.
Items that are subject to an expiry date are valid.
Ensure that a safety attitude is at all times adopted and also observing the actions of other members that might have a negative influence on safety. Ensure incident reports are raised and submitted to safety officer within the same working day. Ensure that no maintenance/repair is carried out that has not been authorized by the customer by signing the job-card.
Ensure work-pack has:
been filled in progressively.
accurately completed paperwork.
accurate signed off maintenance tasks.
accurate record of spares used, replaced, repaired.
documentation received with spares securely filed with the work pack.
accurate record of defects and their rectification, including reference to documentation used to perform rectification.
accurate record of man hours worked.
Ensure, where applicable, duplicate inspections are performed. Regular follow-up with stores with respect to the status of outstanding spares. Regular discussions with FSE Manager with respect to progress on maintenance activity, also indicating potential problematic situations timeously. Tag as unserviceable any equipment and/or tools found to be unserviceable and report to the stores' manager accurate description of defect. Return tools to tool store at end of mission. Ensure only tooling within calibration valid date shall be used.
Ensure personal toolbox:
is tidy.
contains an accurate listing of tools on an inventory list.
tools are serviceable for use and be accounted for at all times, especially after completion of maintenance.
tools are all permanently marked with the same ID.
as applicable, tools are within calibration date.
Ensure that the area around the maintenance activity (Example helicopter) is clean and spilled fluids immediately cleaned. At end of the day the area must be tidied before leaving the facility.
Ensure neat and tidy storage and accurate labelling of any item removed from an aircraft. Ensure blanking off of piping etc.
Ensure items packed for shipment are:
securely packed.
hazardous goods packages are clearly identified.
where applicable, avionic components are caged.
Ensure company policies are adhered to.
Ensure personal time sheets are completed daily.
Ensure transfer of knowledge to those who do not hold an AME license.
Supervise the work of those who do not hold an AME license.
Ensure that your general behavior complements the professional image of the company.
Ensure license held is valid for the aircraft type being certified.
Ensure license renewal is implemented at least 90 days prior to expiry date.
Informing the Accountable Manager immediately of any changes to license held.
Report immediately on AHZA EQS and submitted to the Aviation Safety Manager if stamp is lost or has been used fraudulently by another person.
Ensure Record of experience logbook TV2/308 is complete and up to date (not more than one month in arrears).
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company: Airbus Southern Africa (Pty) Limited
Employment Type: Permanent
Experience Level: Professional
Job Family: Customer Eng.&Technical Support&Services
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