Air Transport Call Centre Agent (Luxury Hospitality / Travel - National And International)

A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Qualifications and experience: Matric No less than 1 years' relevant experience in travel or hospitality in the call centre, international exposure Chinese and English speaking Great track record Marathon days' experience PLUS if familiar with Salesforce and Versonix Seaware Key skills: Reliable Customer orientated Problem solver Attentive listening Adaptable Passionate Key performance areas: Reserve guests air transport Responsible for guest journey (bookings and itineraries) Able to engage with client on national and international level via various platforms Drive continuous improvement on guest journey Support Global Sales