About IO IO is a flexible remote organisation with its origins in Cape Town. We conceptualise, design, build and scale meaningful, viable, digital products. We collectively work on client and startup projects (which makes work at IO exciting, dynamic and agile) and we launch about 3 - 4 digital products per year. We are committed to modern methodologies and team structures and we really do put our people first. We know we are our people, it's just that clear and simple. IO has a team-based culture. A team-based culture is an interplay between leadership, teamwork, and effective communication. It's also about recognising the strengths and qualities of a team player and nurturing them while encouraging collaboration and communication between everyone as a whole. This does not mean we value teams above the individual, however, it allows us to trust in team outcomes, rather than micro-management.
IO LinkedIn About the role Our vision is clear and simple. We conceptualise, design, build, and scale meaningful, viable, digital products. We are cultivating a company with a collaborative culture and strong values and work ethics, supported by a team-based organisational structure. The products we build are exceptional, and so is our team. We are looking for a product-focused Technical Project Manager with an Agile background to join IO. Role: Agile Project Manager Team: Product Development Skill Level: Mid-Senior Leadership: Senior Project Manager, COO, CEO Our ideal candidate is... A people-person who is respectful towards their peers and clientsA self-starter, and works of their own volitionA strong communicator, well-spoken and articulatePatient, collaborative and transparent with their teams and stakeholdersClient-centric and understands that if our clients and startups succeed, we also doPragmatic and logical in their workflowsResilient and works with grit and determinationIs not afraid to do the hard work in order to succeedWell-versed in startup culture and practices Our ideal candidate has… A background in both modern and traditional project management practicesStrong work ethics and values and can advocate these to their teamWorked on an Agile team and have a solid understanding of the Scrum methodologyA product-focused approach and solid understanding of the product life cycle4 or more years of experience in the field of project or digital project managementA technical background (or worked as a developer before)Experience in leading and facilitating teamsThe ability to own a product (when required); or have a deep understanding of the role and its responsibilitiesKnowledge of team dynamics and can steer a team through ups and downsKnowledge of the web development environment (from design and UX to development and DevOps)Knowledge with regards to tooling and SaaS platforms, specifically ClickUp (or something similar like Jira), GitLab, Google Workspace, Slack and Figma (not as a designer, but as a user)Knowledge of technical architecture and terminology of cloud-based applications and systemsThe ability to maintain project time frames, budget estimates and status reportsExperience in documenting, scoping, and problem-solving technical parameters of software projects to present to stakeholdersThe ability to research and evaluate new hardware and software technology, and help make decisions based on project requirements
Responsibilities of the role Understands, practises and facilitates Scrum events using the Scrum methodologyProduct backlog management (through collaboration with the Product Owner, Client or Entrepreneur)Bi-weekly Sprint planning with the product development team and communicating the plan internally and externallyProduct backlog grooming (through collaboration with the Product Owner, Client or Entrepreneur)Ticket/task grooming with product development teamsEnsures that the goals, scope and product are understood by every member of the teamImparts the understanding of product planningMonitor the Product Owner's product backlog activityCollaborate with the product development teams to set clear achievable Sprint goalCommunicate progress regularly to the Product Owner, Client or EntrepreneurBuild an informative relationship with the Product Owner, Client or EntrepreneurFacilitates workshopsCommunicate project impediments to the team internally and externally and ensure they are removed or dealt with accordinglyCollaborate with IO's PeopleOps team to help development teams through one-on-one meetings and competency models/reviewsCollaborate with IO's Ops team to improve processes across the organisationCollaborate with IO's other project managers to improve project efficiency and metricsCollaborate with IO's CEO and COO when updates across teams and projects are neededPromote and facilitate DevOps practices to streamline development and operations, whilst ensuring faster and more reliable deliveryUtilise data and metrics to effectively guide project decisions and accurately measure successProvide oversight and review testing and validation processes to ensure the final product is robust and aligns with technical specificationsWork with technical teams to identify potential security and technical risks and develop mitigation strategies to minimise impactObtain a strong understanding of the technical aspects within a project, including relevant technologies, tools, programme languages, and methodologies Our expectations Above all else, we value an attitude of lifelong self-learning. We are a team of people who keep up to date and continue to educate ourselves through research, mentoring, and discussionsAn attitude of openness to keep learning is more important to us than fancy qualificationsWe are looking for highly motivated individuals who are willing to be part of a growing companyYou must display a continuous willingness to learn and grow as a team player, and adaptability and flexibility in terms of tech stacks usedWe expect you to take full ownership of your work, and to be a reliable team member especially when production issues arise and need to be tackled quicklyWe take the time to put good structures, apps, and tools in place to make work-life as easy as possible at IO, but your teams will still rely on you to display coping skills when it comes to complexity and tight deadlines
We are remote Because we are a remote organisation, we need you to be able to support yourself as a remote employee. We need you to understand what we require from you to be accountable and reliable to your teams and to produce excellent work, efficiently. IO will provide you with a high-quality MacBook that applies to your role. In addition to this, you need to ensure you have the following in place: The ability to keep yourself online for a minimum of 2.5 hours, should you experience load shedding during IO's core work hours (SA only)A workspace where you can work undisturbed and be productiveA neat, tidy and well-kept area where you can do video calls fromA high-speed, stable internet connectionWhy join us? We are a very close-knit, supportive, and kind teamWe are proud of what we build, and we believe in our productsWe build great products and startups with a fantastic and highly skilled teamWe are focused on standards, quality, and efficiencyWe stay ahead of the curveWe are remote and flexibleWe believe in continuous improvementWe don't micro-manageWe have a flat but mutually respectful structureWe want to assist you to grow at all times
Our work principles At IO we pride ourselves on our ability to stay current while adopting modern methodologies to achieve the best possible results for our clients and teams. Principle #1 Customer Value = Business Value We are as invested in the success of our client's products as they are themselves. Working together towards a shared goal delivers value and meaning far beyond what is simply represented on an invoice. Principle #2 Work in short cycles Short work cycles allow us to quickly learn from our actions and make evidence-based decisions. Principle #3 Hold regular open retrospectives We use regular retrospectives to look back at our work as a team and swiftly improve our performance and work relationships. Principle #4 Go and See We observe, learn and share. We amplify good patterns and successes and make it part of our daily discussions. Alternative Principle #5 Fast and Flexible We quickly identify what we need to know, progressing to research and validating critical assumptions when and where it adds the most value. Principle #6 Work as a modern, balanced team We have a modern staffing model. Working with our dedicated cross-functional teams, we work on the same things at the same time. We empower and trust our teams to work with autonomy. Principle #7 Radical Transparency To produce the best possible work, everyone needs to be on the same page, at all times. Principle #8 Celebrate Achievements We provide regular incentives and celebrate exceptional work. Principle #9 Make learning a first-class citizen of your backlog Learning is part of our product development process, we document learnings and incorporate them into future developments.
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