IntroductionOur client requires the services of a Delivery Assurance Manager (Senior) - Midrand/Menlyn/Rosslyn/Home Office rotation.Amazing brand with cutting-edge technologyExcellent teams in Global team collaborationHigh work-life balance with Flexible hoursAgile working environmentEXPERIENCE: 4-6 Years related working experience.COMMENCEMENT: As soon as possible.Duties & ResponsibilitiesROLE:Provides active and regular mentorship to other Agile Masters.Supports multiple Feature Teams in complex Products / Sub-products up to Domain level.Provides key insights into the evolution of Agile KPIs in complex Agile Teams to improve efficiencies at an organisational level.Contributes significant value in relevant CoPs through active leadership.Guides the team on the use and application of Agile/Scrum methodologies and practices.Aligns within bigger teams to ensure good collaboration and value adding outcomes.Collaborates with Product Owners and colleagues across multiple sites/locations.Gives structure to workshops and meetings to lead and facilitate the team's Agile way of working. This includes facilitating discussion, decision making and conflict resolution.Assesses the agile maturity of the team and organisation and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/projects.Assists with internal and external communication and improving transparency. Demonstrates the status / performance of the team as key element.Supports the Product Owner with grooming processes, product backlog management and sprint refinement.Assists with project- and team coordination tasks when required.Regularly update and improve product confluence pages & documentation within the Product.Desired Experience & QualificationQUALIFICATIONS/EXPERIENCE:IT Degree and or Agile Master Certified 6+ years of Project Management experience or equivalent qualifications.At least 10 years' experience in the IT/Software DevOps industry is essential.One or more of the below:Certified SAFe Release Train engineer (scaledagile.com).ESSENTIAL SKILLS:Ability to manage a technical team using agile methodologies.Leadership skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g., numerous Burndown techniques, Retrospective formats, handling bugs, etc).KPI monitoring and ITSM reporting / feedback.Ability to manage a technical / operational team using agile methodologies.Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.ADVANTAGEOUS TECHNICAL SKILLS:Excellent knowledge and experience in applying Agile scaled models (e.g., SAFe, Nexus, LeSS).Knowledge of GROUP Agile Working Model and ITPM (Advantageous).Excellent proficiency in the Agile Tool Chain (JIRA, Confluence, X-Ray, BitBucket).Understanding the IT Travel Management system and ZA Hub team set up.HR Services, Recruitment & Selection.
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